Terms of Use

Last updated: August 19, 2025

1. Acceptance of Terms

By accessing and using the Lumina Furnish website (luminafurnish.com), mobile applications, or any of our services, you accept and agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree to these terms, please discontinue use of our services immediately. Your continued use of our website constitutes acceptance of any updates or modifications to these terms.

2. Website Use and License

Permitted Use

You are granted a limited, non-exclusive, non-transferable license to access and use our website for the following purposes:

  • Browsing products and services for personal or business consideration
  • Requesting product information, catalogs, and design consultations
  • Submitting inquiries about furniture, lighting, and interior design services
  • Downloading marketing materials and product specifications for personal use
  • Sharing product pages and content through provided social media tools

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Copying, reproducing, or distributing website content without written permission
  • Using our content for commercial purposes without proper licensing
  • Attempting to reverse engineer, decompile, or extract source code
  • Removing copyright, trademark, or other proprietary notices
  • Using automated systems (bots, scrapers) to access or collect website data
  • Attempting to gain unauthorized access to our systems or user accounts
  • Transmitting viruses, malware, or other harmful code
  • Impersonating Lumina Furnish staff or misrepresenting your affiliation
  • Using the website to violate any applicable laws or regulations

3. Product Information and Accuracy

Product Descriptions

We make every effort to provide accurate and detailed product information, including:

  • Detailed specifications, dimensions, and material compositions
  • High-quality product photography and 360-degree views where available
  • Care instructions, assembly requirements, and warranty information
  • Lead times, availability status, and shipping considerations

Important Disclaimers

Please note the following limitations:

  • Colors may vary due to monitor settings, lighting conditions, and material variations
  • Natural materials (wood, leather, stone) will have unique characteristics and variations
  • Actual dimensions may vary slightly from specifications due to handcrafted nature
  • Product images may include optional accessories not included in the base price
  • Room settings are for illustration purposes and may include items sold separately

4. Pricing, Orders, and Payment

Pricing Policy

Our pricing structure includes:

  • All prices displayed in EUR and exclude VAT (added at checkout for EU customers)
  • Shipping costs calculated based on delivery location and product dimensions
  • Installation services available for additional fees in select areas
  • Custom modifications may incur additional charges (quoted separately)
  • Prices subject to change without notice, but confirmed prices honored for 30 days

Order Process

When placing orders with Lumina Furnish:

  • All orders require written confirmation and deposit payment
  • Custom orders may require 50% deposit with balance due before delivery
  • Lead times begin after receipt of deposit and final specifications
  • We reserve the right to cancel orders due to production issues or material unavailability
  • Order modifications may affect pricing and delivery timelines

5. Disclaimer

The materials on Lumina Furnish's website are provided on an 'as is' basis. Lumina Furnish makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

6. Limitations

In no event shall Lumina Furnish or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Lumina Furnish's website, even if Lumina Furnish or its authorized representative has been notified orally or in writing of the possibility of such damage.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices regarding your personal information.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Denmark and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

9. Changes to Terms

Lumina Furnish reserves the right to revise these terms of use at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of use.

10. Contact Information

If you have any questions about these Terms of Use, please contact us at:

Email: legal@luminafurnish.com
Address: 123 Design District, Modern Quarter, Copenhagen, Denmark 2100
Phone: +45 12 34 56 78